Who We Are
Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.
Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.
If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.
AFS has received a number of prestigious industry awards, including:
* 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
* 2021 Most Innovative Companies - presented by Fast Company
* 2021 Best API & Best Trading Technology - presented by Global Fintech Awards
About This Role
We are seeking an experienced and detail oriented Agency Trader (Overnight) to join our Trading and Execution Services Team. In this critical role, you will be part of the team responsible for supporting our customers—including broker dealers, institutional clients, and registered investment advisors—during overnight trading sessions. You will not only provide operational support but also play an essential role in ensuring risk mitigation, maintaining smooth trade flow, and delivering an exceptional client experience. If you are passionate about electronic trading, thrive in dynamic environments, and have a sharp focus on customer satisfaction, we’d love to hear from you!
Duties/Responsibilities
* Monitor and Support Overnight Trading Activities: Oversee client trading activity during overnight sessions, ensuring efficient trade execution and accuracy.
* Client Support: Act as a trusted first point of contact for resolving client inquiries related to order flow, trade execution, and system performance.
* Order Management System Expertise: Work closely with clients to troubleshoot technical issues involving Order Management Systems (OMS) and Electronic Trading Systems (EMS).
* Risk Management: Proactively identify and respond to potential trade settlement, compliance, or operational risks; escalate issues as necessary.
* Collaborate Across Teams: Coordinate with operations, technology, and compliance teams to address client needs and improve service delivery.
* Market Knowledge: Leverage in-depth understanding of market dynamics, trading protocols, and regulatory requirements to provide strategic insights and guidance to clients.
* Operational Efficiency: Maintain thorough and accurate updates, ensuring seamless handoff to the following day’s trading staff.
Education And/ Or Experience
* Bachelor's degree (or equivalent work experience) required
* 3+ years of experience supporting broker dealer, institutional, or RIA customers in a trading environment.
* FINRA SIE and Series 7 preferred (or willingness to obtain).
Required Skills/Abilities
* Detail Oriented Focus: Exceptional attention to detail with a track record of mitigating risk in a fast paced trading environment.
* Outstanding Client Service Skills: Proven ability to build strong client relationships and deliver best in class support with a calm and professional demeanor.
* Market Knowledge: Deep understanding of global equity and options markets, trading protocols, and industry regulations.
* Problem Solving Mindset: Strong analytical skills to quickly diagnose and resolve trading and technical issues.
* Adaptability: Comfortable working independently during overnight hours and able to adapt to changing market conditions.
Work Environment
* This job operates in a remote work environment.
* This job operates overnight hours.
#operations #associate #full-time #AFSUK
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our Rewards
We offer a robust package of employee perks and benefits, including a market-leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work-life balance with flexible working hours, parental leave, a modern city center office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program.
EEO Statement
Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Disability Statement
Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.