Overview
We are looking for a volunteer to assist with first line IT support for all staff and volunteers in Isabel Hospice.
Responsibilities
* To receive, acknowledge and action IT support requests, resolving where possible and referring appropriately more complex cases.
* To ensure access to IT systems is effectively controlled.
* To support induction of users to ensure effective use of IT, telephones and other kit.
* To undertake any other duties which reasonably fall within the scope of the role.
Skills, Qualities & Experience
* Excellent IT capability, positive attitude to IT and enthusiasm to improve IT skills.
* Fully skilled in all MS Office applications.
* Strong communication skills.
* Strong organisational skills and ability to prioritise.
* Strong interpersonal skills.
* Empathy with Hospice ethos.
Benefits To You
* Part of a friendly and dedicated team
* Training and assistance is always at hand
* Experience within an office environment
* Insight into the work of the local Hospice and the Hospice movement
Training & Additional Information
* Training and support will be provided until you feel confident to work on own initiative
J-18808-Ljbffr