Nottinghill Genesis are looking for a Fire Risk Safety Administrator to ensure that all residents living in our higher and medium risk buildings with service adjustments (vulnerabilities) have a plan in place to evacuate a building.
It's about reaching out to residents who may need our support, taking time to understand the resident's needs, and arranging for one of our specialists to assess those needs.
It's about making sure we've got really clear and auditable records of how we've communicated with residents, and the records of those plans being put in place and at every stage, you'll need to make sure this sensitive data about our residents is protected
Your main duties will include the following:
Analysing our service adjustment (vulnerability) data, you'll support determining residents in scope of the Residential PEEPs regulations
You'll co-ordinate your workload and the workload of the team digitally through our CRM software, being involved in multiple cases and tasks
You'll communicate with residents through their preferred method, and use soft influencing skills to encourage them to make an appointment with us to conduct a person centred fire risk assessment if we think they need one
You'll work with Outlook diaries to efficiently schedule appointments for members of your team, as well as your own diary for desk-based appointments
Support the team with writing and publishing articles for internal communication channels. These could be linked to campaign awareness raising, spotlighting success stories and publicising lessons learnt.
Support the team to create publicity materials for external audiences such as posters and fliers.
Work with the team and other stakeholders to update team webpages
Carry out large scale mailouts to residents and stakeholders to promote residential PEEPs
Inbox management
Monitor the team inbox
Respond to queries within prescribed timescales, recording contact on our CRM system
Monitor the outcome of referrals to the team inbox.
Pay rate per hour is 17.07 PAYE and you'll be paid on a weekly basis
Please forward updated CV's to (url removed)
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy