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Internal communications manager

Milton Keynes
Guardian Jobs
Internal communications manager
Posted: 20h ago
Offer description

About Network Rail
About Network Rail
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments
click here.
We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit
Evenbreaks Career Hive
for advice on accessibility support.

If you're ready to make a real difference, we'd love to hear from you

Vacancy Details
Duration:
Permanent 2x (Please note: there are two roles to recruit for).

Location:
This role is based in the Quadrant:MK. This role is a full-time opportunity, flexible working patterns will be considered. For Quadrant:MK, you must live within 90 minutes.

Band & Salary:
Band 4B, 35, ,218

Brief Description
Create and deliver high-quality internal communications that engage Network Rail employees, support business goals, and align with the organisations internal communications strategy.

About The Role (External)
About the team..
The internal communications team is a collaborative, creative group focused on keeping colleagues informed, engaged, and connected. They work closely with stakeholders across the business to deliver clear, consistent messages, share best practice, and continuously improve how Network Rail communicates with its people.

What does the average day look like?
In an average day at Network Rail, work focuses on creating and delivering internal communications that keep colleagues informed, engaged, and connected to business priorities. Tasks might include planning and producing content for campaigns, articles, videos, or intranet updates, tailored to the needs of different audiences.

Time is also spent collaborating with colleagues and stakeholders to ensure messages are consistent, monitoring engagement and feedback from internal channels, and using insights to improve communications. Project management skills come into play when coordinating multiple communications activities to deadlines, budgets, and agreed outcomes.

The role combines creativity, analysis, and collaboration, with opportunities to influence how colleagues experience and interact with important news, updates, and initiatives across the organisation.

Who are we looking for?
Were looking for a creative and organised communications professional who enjoys delivering clear, engaging internal communications that support business priorities. The role involves planning and delivering communications to deadline, creating campaigns and content (including video) that resonate with different audiences, and using insight and data to drive engagement.

Working collaboratively with communications colleagues and internal stakeholders, the role supports the development of standards, guidance, and best practice, while ensuring messages are consistent and joined up across channels. There is also a strong focus on monitoring internal platforms and two-way channels, using feedback and analytics to continuously improve communications.

The ideal candidate will have proven experience shaping messages for a range of audiences, excellent written and verbal communication skills, strong attention to detail, and the ability to produce high-quality content at pace. Experience in internal communications, multi-channel content creation, and an interest in using AI to enhance communications would be an advantage.

Essential Criteria
Education to degree level or equivalent qualification or holds a professional qualification in communications or can demonstrate equivalent relevant experience

Proven experience in successfully shaping and delivering key messages to various audiences and meeting their individual needs

Ability to provide guidance on communication issues and develop strategies to support business objectives

Demonstrable excellent written communications skills

Video production and editing skills

Ability to produce accurate and effective content quickly and to deadlines

Excellent verbal communication and interpersonal skills

Excellent attention to detail

Experience of Office 365

Desirable
Experience of writing content for a variety of communication channels (eg. intranet, video, Engage)

Relevant experience in internal communications

Sound knowledge of strategic corporate communications practices

Editorial Skills And/or Experience In Journalism
Experience of using AI to improve internal communications activities.

How To Apply (External)
Please see attached job description for full details.

If you require any support with your application, please click here for contact details.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

Some Of Our Great Benefits
Flexible/hybrid working arrangements considered.

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

Discounts at stations with your Network Rail pass.

Defined benefit pension scheme

75% subsidy on train tickets.

Interest-free travel loan for train and car park season tickets.

Volunteer leave to make a positive impact.

Plus more.

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