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Senior infrastructure engineer

Birmingham (West Midlands)
Midland Heart
Infrastructure engineer
Posted: 7 July
Offer description

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We're moving to the next level of our technology maturity, which means we're seeking an experienced Senior Infrastructure Engineer to join us!

You'll join a valued and highly skilled Infrastructure team, in a busy IT and Transformation team, taking ownership of on-premises and Cloud infrastructure design, build and deployment, enabling the optimisation of services to 70,000 tenants and colleagues across the organisation.

Reporting to the Infrastructure Manager, responsibilities will include, but aren't limited to:

* Strategic Planning: Leading infrastructure projects that align with business goals, from cloud migrations to data centre upgrades, working with project managers and related colleagues.
* System Design & Maintenance: Designing and maintaining networks, servers, storage, and cloud environments, working with Technical Architect and related colleagues.
* Problem Solving: Troubleshooting complex issues and proactively identifying areas for improvement. Acting as a third and last line of technical escalation in supporting the 1st and 2nd line IT Support.
* Security & Compliance: Ensuring systems are secure, patched, and compliant with industry standards, working with the cyber security team.
* Mentorship: Guiding Engineers and fostering a culture of technical excellence.
* You'll hold certification(s) in one or more of the following areas - Microsoft Server technologies (Windows Server, SQL, Exchange, Active Directory), VMware vSphere, Citrix XenApp, Disaster Recovery as a Service and/or Azure; Or, you'll have experience of using, administering and/or designing implementations using the above technologies.
* You'll have demonstrable experience of monitoring, maintaining and updating on-premise and hybrid Cloud infrastructure solutions.
* Importantly, you'll be a customer-focussed person with excellent communication, stakeholder management and problem-solving abilities; all essential to being able to work closely with internal and external parties to resolve issues and design and deploy infrastructure designed with the end-user and cyber security in mind.

As a Smart Working organisation, you can expect a balance of working from our Birmingham, Bath Row office and remotely from home – 3 days per week will be spent working from our Birmingham office, but this may vary depending on business need.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Interested? Please click "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal and submit a CV and a cover letter explaining how your experience and skills meet the requirements of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Information Technology and Project Management
* Industries

Non-profit Organizations, IT System Operations and Maintenance, and IT Services and IT Consulting

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