Our Vision: Continue to be the leading UK mobile infrastructure services company.
Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart.
We are at an exciting time in our company's development. We've come a long way since we were first formed in 2012. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conversation on innovation and developing sharper solutions to serve our customers better. We collaborate as a team to meet the high standards expected of us and demand the best of ourselves through our values.
This role is pivotal to the ongoing success of delivering site assurance of the passive infrastructure in the Cornerstone estate for safety and usability. The role is to manage a team to deliver a twin track project of site surveys and data integrity improvement with transformation across a three-year project in all areas.
The role will leverage AI and digital data collection so a progressive view to AI and digital environment is needed along with a deep understanding of complex delivery, additionally managing a phased program to execute comprehensive physical site surveys, systematically gathering essential data and information from across the passive estate. This includes overseeing the review and validation process, ensuring information is accurate and current, and correlating all findings to build a comprehensive, unified picture of the estate's condition.
Additionally, the role serves as a direct interface with the senior leadership team and board, supporting the organisation's strategic objectives and addressing the corporate risks associated with estate integrity and data assurance.
The role holder will influence partner behaviors, streamline processes business wide, and deliver innovative solutions to ensure the estate is reviewed, information recorded and deliver assurance that the current business problem statement of risk assessment and health of the estate at a digital level is accomplished.
The role-holder will have demonstrated expertise in managing programmes, processes, with a history of overseeing and delivering transformational projects at a site/digital level
Stakeholder Management
* Drive multiple suppliers to meet their targets by delivering against a rigid plan against a strict objective and corporate risk.
* Cultivate and strengthen relationships with all, ensuring effective collaboration and communication and drive results.
* Support and influence the need for strong interworking and connections between site delivery and digital site environment collection.
* Promote and deliver the smooth transition of information from site to the digital environment in the most efficient time period possible and ensure it is usable for all.
* Ability to handle conflict and drive issue resolution. Managing conflict in a constructive way
* Act as key interface for the programme, facing into the team, customer and partners
* Proactively working with the partners on transformation and improvements
* Ensure coherent and optimised set of baseline delivery plans against the strategy with an effective and strictly controlled change control process.
* Working with key internal stakeholders to ensure full end to end process is optimal and efficient.
Programme Delivery
* To deliver and maintain the strategy for EOL against the objectives and corporate risk.
* To manage the impact of change within the project and on the project plans in terms of scope, timescales, costs & quality ensuring that the impacts are clearly understood and sanctioned by key stakeholders.
* Accountable for the delivery of the assigned programme- providing strategic context, direction and leadership to the team. ensuring outcomes are achieved with end-to-end accountability for delivery of the changes.
* Monitor programme delivery plan, resource deployment and overall co-ordination to deliver quality outcomes, on time, within budget, and following the agreed fulfilment process.
* Ability to create and communicate the vision of the programme and drive the key outcomes and results.
* Ability to step up to cover for Head of operations absence and generally lead in partner meetings/ SLT and transformation.
* Define, prioritise and achieve strategic objectives of the programme- accountability for benefits realisation.
* Interrogate live dashboard data to drive action and decisions around risks and issues.
* To produce suitable updates to provide confidence and clarity that targets are being met or clearly mitigated
* Leads governance and exec meetings with energy and drive, empowered to direct the programme and take decisions.
* Ability to prioritise work stack to optimise the benefits and commercial viability for Cornerstone.
* Drive process improvements to increase delivery productivity without compromising quality and ensure all stakeholders can use the information collected
Reporting
* To enable and deliver real time reporting of the delivery programme
* Create and deliver a flight path and deliver of sites and data to that path.
* Report into the SLT and board at a minimum monthly level face to face along with weekly and monthly delivery written reports.
* Manage to budget and report against the budget. Over see any rectification works and work in conjunction and report to the HSQE department of significant trends and findings.
Experience
* Significant experience of leading programmes
* Ability to drive cultural change and mindset shift within the organisation
* Practical experience in senior positions of the definition, resourcing and execution of [strategic] programs
* Detailed experience of preparing project and program baselines and underlying detailed plans
* Practical experience of setting up and running real-time reporting and delivery management systems for major programs
* Experience of financial management (cost and benefits) in complex programs
* Familiarity with program management professional standards such as Prince 2 or MSP
* Prince 2/MSP/PMI/ SAFe Agile or similar
* A good relationship builder and ability to build trust through effective management of internal and external stakeholders.
* Clear and concise communication skills at all levels of the business
* Strong planning and organizational skills, Ability to prepare plans and anticipate change.
* Focused on single mindedness and diligence in delivering business outcomes.
* Intermediate skills in Excel and MS Project
What we offer
* Competitive salary
* 30 days holiday
* Electric Car Scheme
* Competitive pension scheme
* Hybrid working
* Life insurance
* Cycle to Work
* Retail Discount
* Competitive refer a friend scheme
* Private Healthcare Insurance
We want to ensure everyone is able to present their best self throughout the recruitment process so if you require any adjustments, please let us know.
If this role is of interest to you and you would like to find out more, please do apply with an up to date version of your CV.