Plant & Customer Support Co Ordinator to be based in Sheffield. 5-month contract initially. Role purpose: A key member of the plant team with the day to day responsibility of ensuring all requirements from operations and contracts are met within the department SLA guidelines. Key Accountabilities: Sourcing and arranging of all operated and non operated plant items to include the coordinating of any breakdowns for all projects and schemes throughout the UK. Key Responsibilities: Receive and evaluate requests from site personnel for goods and services via telephone, oracle and email Place orders/off hires for internal plant when available. Ordering/off hiring from external suppliers if we cannot supply with our own fleet first Manage all requests for breakdowns of both internal and external plant items and log them with the appropriate supplier/internal workshop, using the call management system Follow up on all breakdowns, on hires and off-hires with suppliers/internal workshops and customers to make sure that the request is fulfilled in the agreed SLA Ensure all purchase orders are placed accurately and are completed on time to the customer's specification Resolve any invoice/order queries given to them by the Plant Team Leader To innovate ideas and new procedures on how to resolve any issues within the plant department To document all issues relating to the Plant Hire Desk and escalate it to the Plant Team Leader ...