We here at Siamo Recruitment are working in partnership with a leading design and manufacturing firm who are developing a new position within their business for a technically minded talent looking to manage an exciting and bespoke customer base.
In this role as the Sales Engineer, you will take your customers from initial enquiry through to post sales customer care allowing you to see the full lifecycle. This role will have you actively designing bespoke products to meet your customers needs.
As the Sales Engineer our client is looking for a talent who is a specialist at client relationships and customer satisfaction is at the heart of what they do.
You will partner with supply chain, design and installation teams becoming a key point of contact for internal and external relationships.
Our client provides training, mentoring and a fluid career path for the individual looking to grow within a successful company.
What benefits do our clients offer?
* Hybrid working pattern (3 days from home)
* 26 days annual leave + public bank holidays
* Company bonus scheme
* Salary sacrifice EV scheme
* Company laptop and other facilities to work from home
* Parking onsite
* Bring your dog to work
* Regular company events
* Break and games room
Responsibilities of the Sales Engineer role
* Develop and control the quote pipe/bank system
* Active quoting and account management of accounts
* Pursue enquiries, leads and quotations to ensure understanding, clarity and aim to secure a sale
* Building bespoke sales
* Chasing quotations for the external and internal Design team and advise the Design team of progress of individual quotations
* Post sale account management
* Process customer orders to the satisfaction of the customer and the company
* Liaise with the warehouse to ensure customer collections are co‑ordinated
Ideal candidate for the Sales Engineer role
* Previous sales support or account management experience would be essential
* A natural passion for relationship building
* Previous experience reading technical drawings through AutoCAD
* Previous customer service experience is essential
* Previous experience liaising with external and internal stakeholders
* Attentive and previous quoting experience
* Full UK Driving License due to rural location
Likeminded job titles
Sales Account Manager, CAD Sales Executive, Sales Support and Account Manager
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