Job Description
Description
\nAbout the Role
We’re looking for a passionate leader to join us at our Bognor Regis Resort as a Productivity Manager as part of our Accommodation & Guest Services department.
As a Productivity Manager, will be involved in the whole accommodation planning journey ranging from analysing guest volumes and ensuring we have the right people in the right place at the right time to manage volumes and give our guests an amazing experience, overseeing the guest unit allocation process in its entirety.
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You will also lead stock management for the department including expenditure and support in the effective delivery and measurement of the Clean & Fault Free program (CAFF). You will lead the team responsible for our linen warehouse, resort post process, carpet cleaning and those who work the accommodation late shift. You will also liaise very closely with the wider Guest Services & Accommodation Team to manage any issues proactively that arise to ensure we can try and improve the experience for the guest.
Ensure delivery of Right People Right Place Right Time project, cover sickness and absence reporting, deliver department rosters based on yield forecast at least 3 weeks in advance, work to achieve of our occupancy KPIs and ensure ‘off sale’ units are minimised in line with...