Customer Service Advisor - Transport Industry
Location: Bury St Edmunds
Are you passionate about delivering outstanding customer service and ready to take the next step in your career? Join our dynamic team in the transport industry as a Customer Service Advisor and become a key player in ensuring our customers receive the best possible experience every day.
Why Join Us?
Full-Time Hours: 37.5 hours per week, Monday to Friday, 08:30-17:00, with the option for weekend overtime.
Competitive Salary: £12.82 per hour
Perks & Benefits:
Free on-site car parking.
Subsidised on-site canteen for your convenience.
Access to Manpower 'MyPath' - our exclusive development and up-skilling program.
Clear opportunities for career progression within the company.What You'll Be Doing
Delivering exceptional customer service in every interaction.
Answering inbound calls professionally and efficiently.
Collaborating with various departments to ensure customer needs are met accurately and promptly.
Maintaining high standards of data input and record-keeping.
Supporting smooth business operations by liaising across teams.What We're Looking For
Previous customer service experience is essential; experience in the transport industry is a plus.
A proactive approach: take ownership of your actions and support positive change.
Excellent communication skills - be clear, concise, and approachable.
Strong organisational skills to plan and prioritise your workload effectively.
Innovative thinking to solve problems and improve processes.
A supportive team player who recognises when others need help and offers it willingly.
Exceptional attention to detail and a high regard for safety at all times.
Ability to follow instructions and work both independently and as part of a team.Additional Information
Full training will be provided to help you succeed in your role.
A DBS check will be required upon successful application.If you're ready to make a real impact and grow your career in a supportive and forward-thinking environment, we want to hear from you! Apply today and start your journey with us