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Sales Administrator - Transport, Stonehouse
Client:
Smiths Gloucester Limited
Location:
Stonehouse, United Kingdom
EU work permit required:
Yes
Job Reference:
91ded616aa3a
Job Views:
3
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
As one of the largest construction and waste management companies in the South West, Smiths has generations of experience – built on a reputation of trust, excellence and commitment.
Specialising in demolition, construction and asbestos removal; transport and plant hire; skip and commercial waste management.
Who are we?
Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.
About Us: At Smiths, we are a family-owned business with a proud history in the tipper transport industry. Our commitment to quality service and strong relationships with our customers has driven our success for over 30 years. We are looking for a motivated Sales Administrator to join our close-knit team and help us continue to grow.
Job Purpose: To handle sales enquiries both internal and external via email and over the phone, along with dealing with customer queries. Ensuring that incoming phone calls and emails are responded to in a professional and timely manner. Work closely with the department’s Logistics Co-ordinator to ensure that customer requirements are always met.
Hours: 7am-5pm Monday-Friday & Saturdays currently 1 in 78am-12pm
Responsibilities for the job role:
* Engage with customers on incoming sales enquiries either by telephone or email.
* Handle customer enquiries relating to invoicing.
* Take ownership of the divisions email inbox to deal with enquiries and queries.
* Work towards and achieve targeted KPI’s.
* Assist the team in market research and commercial decision making.
* Advise customers on requirements including construction materials and site removals.
* Confidently quote rates and vehicle availabilities.
* Create customer sales on the division’s digital platform taking all relevant details.
* Create proforma invoices for customers wanting to pay by transfer.
* Take credit card payments from non-account customers.
* Liaising with external bodies in relation to material reports.
* Communicate with the rest of the team in a professional manner.
What can we offer you?
* Life Assurance Scheme
* Free on-site Parking
* Annual Salary Review
* Employee discount (50% on Skip Hire, other discounts on group services)
* Progression opportunities
* 24 hour unlimited access to mental health support
What are our core values?
If these values align with yours you are in the right place!
Honesty - We believe that honesty in all matters is the best policy.
Family values - We operate as a family unit with high moral standards, discipline and respect.
Hardworking - We are certain that nothing is impossible if you work hard enough at it.
Reliability - We pride ourselves on not letting people down and being true to our word.
Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.
Please apply if you are interested in this role and we will come back to you.
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