Overview
At West Northants Council, we value our people and create opportunities for growth. This 18‑month Business Support Officer apprenticeship offers a chance to develop a career in administration while working towards a Level 3 Business Administrator qualification.
Responsibilities
* Provide a wide range of administrative support to help the service area run smoothly and efficiently.
* Support meetings and events, produce documents and reports, manage records and systems.
* Coordinate activities across the team.
* Deliver excellent customer service: respond to enquiries, liaise with colleagues and external stakeholders, and handle information accurately and securely.
* Use digital tools such as Microsoft 365 and AI‑supported applications to improve efficiency and support daily operations.
Qualifications
* Motivated, organised and ready to learn.
* Good communication skills, positive attitude, able to work independently and as part of a team.
* Comfortable with technology or keen to develop digital skills.
* Attention to detail, reliable, customer‑focused, eager to grow and open to new experiences.
Values & Inclusion
We are committed to diversity, equality, equity and inclusion. West Northants Council is a disability‑confident employer, a member of the Armed Forces Covenant and a Care Leaver Covenant partner.
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