The Role – Store Manager
* Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
* You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs.
* Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
* Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. (Training given)
* Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community.
* Ensuring clear communication of key business updates and individual and team objectives.
The Benefits
* Competitive salary of £27,011 – 30,322 p.a., plus annual bonus potential of £2-10k p.a. (subject to reaching pre-agreed measures).
* iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
* Retail Trust membership – counselling, wellbeing and financial support for the retail industry
* Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers
* Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and more (including ‘Tooth Fairy’ dentist on demand).
* 30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs) with discounts for groomers and pet clinics too.
* Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
* Free colleague uniform and on-site parking
* Additional paid leave for your wedding, new pet coming home and your birthday off!
* Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)
* Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)
* Top Dog Award scheme – colleague nomination scheme with a ‘Cat nap day’ and a badge/certificate
* Buy/Sell holiday scheme – can purchase or sell up to 5 days
* Cycle2Work scheme – up to 47% off a new bike & accessories
* Care concierge – support for colleagues who are carers
* Discounted membership for David Lloyd Clubs
* Learning & Development for ongoing skills development and progression
About Jollyes Pets
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’; Accredited by RestLess as an age inclusive employer. We welcome applications of all ages (16+).
To Apply
If you're keen to develop your career in retail management and benefit from progression as we grow, you'll be warmly welcomed. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Respectfully, no agencies please
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