Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website. We work closely with talented artisans and craftspeople around the world, with a strong focus on quality, sustainability, and timeless design. As we grow, we're looking for a dynamic and strategic Head of Product Sourcing to join our team and driving operational excellence from product approval through to inbound delivery. ABOUT US We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. Reporting directly to the Chief Customer Officer, the Head of Product Sourcing this is a newly shaped role responsible for overseeing our global supplier network and post-design product lifecycle — from finalised product concept through to warehouse delivery. You will be instrumental in managing relationships with sourcing partners, embedding quality and compliance standards, and ensuring packaging, sustainability, and supply chain reporting are executed at a high standard. This will include the leadership of: Two international sourcing teams based in China and India – guiding supplier management, performance, and alignment with our commercial and ethical standards. Our Quality Control and Returns function who are based at our third-party warehouse in Swindon, ensuring goods arrive to specification and meet customer quality expectations. The Product Technology team, supporting compliance, packaging, testing, adherence to technical and safety standards. KEY RESPONSIBILITIES Supplier Management Lead the global sourcing function, ensuring effective partnerships with our global supply base – ensuring that these partnerships align with OKA’s standards for quality, ethics, and commercial value. Track and monitor the performance of our manufacturing partners - ensuring suppliers manufacture, package, and deliver products according to agreed terms. Work alongside our Product Development team to support decision-making around supplier selection and onboarding, ensuring we partner with the right people for long-term growth. Monitor supplier adherence to lead times, agreed commercial terms, and product specifications. Provide strategic support to Product Development, and Merchandising teams through supplier insight and operational feedback. Quality, Returns & Product Compliance Manage Quality Assurance and returns performance via our warehouse QC team — embedding preventative measures and high standards of compliance. Track recurring defects or complaints and lead supplier engagement to resolve quality issues at source. Oversee product inspections, documentation, and compliance with all relevant UK/EU legislation (e.g. WEEE, RoHS, REACH, EPR). Own and maintain supplier quality performance records and ensure alignment with product specifications and testing protocols. Strategic Reporting & Insight Design and lead reporting on supplier performance, product quality, returns trends, and packaging metrics. Provide actionable insights to cross-functional teams to drive improvements in supplier management and product outcomes. Ensure accurate reporting against regulatory requirements and internal KPIs. Develop tools and dashboards to enable data-led decision-making across quality, sourcing, and packaging functions. Sustainability & ESG Own and evolve the global packaging strategy, ensuring all packaging solutions are fit for purpose, cost-effective, and aligned with our long-term sustainability and environmental vision. Collaborate closely with the Head of People & Culture to ensure compliance with Extended Producer Responsibility (EPR) regulations, EU Regulation of Deforestation (EUDR), timber regulations, and other relevant legislation across global markets. Lead or support supplier audits and assessments using platforms such as SEDEX (Supplier Ethical Data Exchange) to ensure ethical sourcing, labour standards, and environmental compliance. Work with our teams in India and China to prioritise and conduct regular supplier visits to assess working conditions, validate audit findings, build strong supplier relationships, and ensure alignment with our compliance and sustainability standards. Contribute to the development and execution of the wider ESG strategy, particularly in relation to supply chain sustainability, packaging lifecycle assessments, and ethical sourcing. Map and assess environmental and social impact across the supply chain, working with vendors to improve transparency, accountability, and performance.Own and maintain accurate supplier databases, working closely with the IT team to ensure all active suppliers are fully set up, integrated, and effectively managed within our WFX platform for enhanced visibility, traceability, and operational efficiency. Take a key role in our B Corp certification and recertification processes, ensuring packaging and supply chain practices align with B Lab standards. ABOUT YOU A creative, problem-solving spirit Passion for the OKA brand Commitment to learning and expanding professional and technical knowledge Ability to clearly communicate data insights to others Willingness to be hands on with workload Ability to dive deep in understanding the product, our business, and the competitive landscape OUR BENEFITS PACKAGE 33 days holiday (including bank holiday entitlement), plus Length of Service increases Day off for your birthday Health Cash Plan Generous staff discount Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Discounts on 60 UK retailers via My OKA benefits platform Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more. If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.