The HR Business Partner plays a key role in supporting the HR function while acting as a strategic advisor to managers and employees. The role focuses on enhancing organisational effectiveness, driving workforce planning, and fostering a positive employee experience. It ensures people strategies align with business goals and delivers HR solutions across talent management, performance, engagement, and organisational needs.
Key Responsibilities
Strategic Partnership
* Build trusted relationships with stakeholders to understand priorities and translate them into people strategies.
* Provide data‑driven insights to support workforce planning, organisational effectiveness, and capability building.
* Train managers on people management, talent development, and performance management.
Employee Relations & Engagement
* Provide expert guidance on employee relations, performance issues, and conflict resolution.
* Resolve complex ER cases fairly and consistently, in line with legislation.
* Support employee engagement initiatives and culture‑building activities.
Talent & Performance Management
* Support succession planning and capability development.
* Lead the annual performance cycle including goal‑setting, mid‑year, and year‑end reviews.
* Champion internal mobility and career development.
Organisational Development & Change
* Support organisational design, restructuring, and transformation activities.
* Lead change management efforts including communication and stakeholder engagement.
* Promote continuous improvement and HR best practices.
HR Operations & Compliance
* Partner with HR Centres of Excellence to deliver high‑quality HR services.
* Ensure compliance with legislation, policies, and HR processes.
* Maintain accurate people data and deliver timely insights, KPIs, and HR reporting.
Key Performance Indicators (KPIs)
The HRBP will measure the effectiveness and impact of people initiatives, including:
* Talent and succession planning effectiveness
* ER case resolution times and trend reduction
* Performance cycle completion and quality
* Engagement and culture improvements
* Data accuracy and reporting timeliness
* Stakeholder satisfaction and strategic partnership impact
* Compliance and risk management outcomes
Skills & Qualifications
* Proven experience as an HR Business Partner or similar HR generalist role
* Strong knowledge of employment law, HR best practice, and HR policies
* Effective problem‑solving capability and ability to build relationships at all levels
* Data‑driven mindset with strong analytical capability
* Excellent interpersonal, communication, and coaching skills
* Comfortable working in a fast‑paced, dynamic environment
* CIPD Level 5 or Level 7 (or equivalent) preferred
Preferred Experience
* Experience supporting managers in complex, matrixed organisations
* Exposure to organisational change, restructuring, or transformation programmes
* Familiarity with HR systems and analytics tools (e.g., HRIS platforms, analytics dashboards)
Key Behaviours
* Credible and Trusted – Demonstrates sound judgement and discretion
* Proactive and Solutions‑Focused – Anticipates needs and delivers practical HR solutions
* Commercially Minded – Aligns HR strategy with business challenges
* Inclusive and People‑Centric – Champions diversity, equity, and inclusion
* Resilient and Adaptable – Thrives in change and maintains a positive approach
What We Offer
* Competitive salary and bonus structure
* A dynamic and inclusive work environment
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