Are you highly organised, proactive, and passionate about keeping things moving? Join our growing team as a Fleet Assistant, where you'll play a key role in supporting the administration and operations of a fleet of approximately 200 vehicles. You'll be responsible for maintaining accurate records and ensuring the efficient and cost-effective use of fleet resources.
Your duties will include:
1. Assisting with the administration, maintenance, and monitoring of fleet vehicles.
2. Maintaining accurate digital and hard copy records.
3. Responding to customer service queries from internal and external stakeholders.
4. Monitoring and processing correspondence via the shared fleet mailbox.
5. Escalating issues to the Fleet Manager or relevant personnel as needed.
6. Updating vehicle and asset registers, including PCN logs and parking permits.
7. Managing vehicle keys and related assets securely.
8. Investigating and processing PCNs, including cost recuperation communications.
9. Conducting regular vehicle inspections and maintaining documentation.
10. Arranging hire and termination paperwork for vehicle rentals.
11. Transporting goods and delivering/collecting vehicles up to 3.5T GVW.
12. Liaising with third-party suppliers and providing cover for the Fleet Manager during absences.
13. Performing basic vehicle maintenance tasks.
14. Using jump packs/leads for non-start vehicles (training provided).
15. Ensuring idle vehicles are regularly started and ready for use.
Requirements:
* Full, clean manual UK driving licence, including HGV licence (Category C).
* Demonstrable experience in fleet administration or coordination.
* Understanding of fleet, vehicle, and licensing regulations.
* Knowledge of vehicle maintenance, MOTs, servicing, repairs, and PCN handling.
* Strong administrative skills with attention to detail; experience with fleet management systems is beneficial.
* Excellent communication and customer service skills.
* Flexible and adaptable approach.
* Comfortable with basic vehicle maintenance tasks.
* Ability to work independently and in a team.
* Experience with raising purchase orders using Sage or similar systems, or willingness to learn.
About BD Group:
BD Group is a facilities services company providing services across London and the Southeast, aiming to broaden our reach. Our mission is to help communities thrive through high-quality, safe facilities management services tailored to local needs.
Our benefits include:
* Heart Hub rewards, perks & benefits platform
* Group Life Assurance
* Pension Scheme
* Paid Holidays
* Family Friendly Policies
* Health & wellbeing support including EAP
* Free on-site parking and amenities
* On-site café with discounts
* Career development and training opportunities
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