We are looking for a compassionate and reliable Complex Care Assistants to join our team providing high-quality, one-to-one care for individuals with complex care needs. You will support clients in their own homes or supported environments, helping them manage daily life while promoting independence, dignity, and well-being.This role involves both personal care and clinical tasks (training provided), with a strong focus on consistent, person-centred support.
Main duties of the job
* Provide person centred, hands-on care for clients with neurological conditions such as traumatic brain injury, spinal cord injury, stroke, or progressive disorders (e.g. MS, MND)
* Support with daily living activities including personal hygiene, toileting, dressing, eating, and mobility
* Assist with clinical tasks such as:
* PEG feeding
* Tracheostomy care
* Ventilation and suctioning
* Bowel and bladder management (e.g. catheter care, bowel programs)
* Monitor and respond to changes in condition and report concerns promptly
* Support clients in maintaining routines, therapies, communication methods, and social activities
* Use specialist equipment safely (hoists, wheelchairs, standing frames, etc.)
* Maintain clear, accurate records in line with care plans and CQC regulatory standards
* Work closely with family members, therapists, nurses, and other health professionals
* Respect confidentiality, dignity, and choice at all times
* Promote emotional and mental well-being, especially where clients may experience cognitive or behavioural challenges
About us
KD Healthcare is a dedicated care provider focused on delivering high-quality, person-centered care to individuals in the comfort of their own homes. Our mission is to support people in living independently, safely, and with dignity, while enhancing their quality of life. We offer a wide range of home care services tailored to meet individual needs. Our professional and compassionate team of caregivers is fully trained, DBS-checked, and committed to maintaining the highest standards of care.
We collaborate with families, healthcare professionals, and local authorities to ensure that each client receives a personalised care plan that respects their preferences, promotes independence, and supports overall well-being.
At KD Healthcare, we believe that everyone deserves to feel safe, valued, and empowered especially in their own homes. We are committed to equal opportunities and encourage applications from a diverse range of candidates who wish to join our team.
Job responsibilities
The overall responsibilities of a Complex Healthcare Assistant include supporting the provision of care to clients in their own homes; being alert of their safety; and respecting their dignity. Maintaining skills and knowledge and ensuring that care is delivered according to latest guidelines and best practice evidence available; ensuring the ongoing safety of clients through systematic assessment, monitoring and reviewing processes; Ensuring that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used acting as a role model for good clinical and care governance practice.
PERSONAL CARE:
* Dressing and undressing / preparing the service user for Day Care, or trips out.
* Washing / bathing / showering / shaving / grooming / cleaning teeth.
* Hair care (washing / brushing).
* Toileting and all aspects of personal hygiene.
* Continence management.
* Care of pressure sores (under appropriate nursing supervision). Getting in and out of bed.
* Assisting with the use of Aids to Daily Living / Rehabilitation Aids, as required.
* Helping with rehabilitation programmes, as prescribed by Healthcare professionals.
* Day / evening / night sitting services, as advised.
HEALTHCARE:
* Utilising support, advice, and guidance from the Team Leaders and/or the qualified nurses within the organisation.
* Assisting the service users who live with long term conditions to meet their healthcare needs.
DIETARY CARE:
* Preparation of snacks and meals according to the service users likes / dislikes.
* Assisting with feeding, as required.
DOMESTIC / HOUSEHOLD SERVICES:
* General cleaning duties, to include cleaning / dusting / vacuuming / polishing.
* Bed-making.
* Clearing refuse and rubbish.
* Laundering / Hand-washing / Ironing / Light needlework, as required.
* Shopping, and the preparation of shopping lists and assistance with budgeting.
* Light gardening tasks (subject to previous agreement at the Care Plan stage).
Person Specification
* The successful candidate must possess a caring, patient, and adaptable nature, along with previous experience in the care sector. Qualified to Level 3 in Health and Social Care Diploma, or the candidate must be willing to work towards obtaining it. Essential qualities include good interpersonal skills, a commitment to providing patient-centered care, the ability to work effectively in a multi-disciplinary team, self-motivation, and a willingness to develop and learn new skills
* Clinical Skills,
* Personal and Daily Living Support,
* Communication Skills,
* Emotional Intelligence and Compassion,
* Person Centred Care Approach,
* Teamwork and Multidisciplinary Collaboration,
* Problem Solving and Critical Thinking,
* Safeguarding and Professional Boundaries,
* Organisational Skills,
* Flexibility and Adaptability.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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