Summary
We are seeking a motivated and enthusiastic individual to join our HR team as an HR Support Apprentice. This role offers hands-on experience in human resources while working towards a recognised qualification.
Wage
£14,723 a year
Training course
HR support (level 3)
Hours
Monday to Friday, 8:45am to 5.00pm.
38 hours a week
Start date
Sunday 1 February 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will be undertaking a number of tasks in the role including:
* Provide administrative support across HR functions
* Assist with recruitment processes (posting job ads, scheduling interviews, candidate communication)
* Maintain accurate employee records and HR databases
* Support onboarding and induction activities
* Handle general HR queries from staff
* Contribute to HR projects and initiatives
Where you'll work
13-17 Denney Road
Hardwick Industrial Estate
King's Lynn
PE30 4HG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IXION HOLDINGS (CONTRACTS) LIMITED
Training course
HR support (level 3)
What you'll learn
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Level 3 HR Support apprenticeship. This will be remote delivery model, using Microsoft Teams. All training will take place within your working hours.
Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.
Requirements
Desirable qualifications
GCSE in:
* English (grade Grade 4/C or above)
* Maths (grade Grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Administrative skills
* Team working
* Work confidentiality
* Work to discretion
* Willingness to develop in HR