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A passion for people and technology, aligning expert professionals with great clients.01202 985110
This is a remote position.
Bridging Case Manager
Fully Remote (Must be based in the UK)
Are you an experienced Bridging Case Manager? Ready to use next-gen technology to process applications more quickly and efficiently?
We have an exciting opportunity with one of our exclusive clients.
Role Overview:
As a Bridging Case Manager, you’ll play a crucial role in packaging the right products for a continuous stream of customers.
Your key responsibilities will include:
* Fully verifying each case at the ‘Pack In’ stage to meet lender requirements for the recommended product.
* Producing a comprehensive list of case requirements for the client’s adviser to communicate to the client.
* Ensuring each case requirement is clearly understood by the client’s adviser.
* Managing all client correspondence from the ‘Pack In’ stage and processing any received documentation.
* Maintaining and organizing your client case list and daily workflow meticulously.
* Delivering a consistent conversion rate from ‘Pack In’ to ‘Funded’.
* Working closely with Bridging Advisers to keep them informed of each case’s status.
* Ensuring submitted cases meet all potential Lender Requirements and are processed within the appropriate Lender service level agreements.
Requirements
To excel in this role, you’ll need:
* 2+ years experience in the Bridging and Commercial mortgage industry, preferably in case management (packaging/processing) or administration.
* Ability to manage multiple customers proactively and efficiently in a fast-paced environment.
* Dedication to providing each customer with the care, attention, and support they need through the often stressful process.
Benefits
You’ll become part of a smart, innovative, and industry-leading company. Benefits include:
* Market-leading salary reflecting your skills and value.
* Monthly bonus scheme.
* 21 days holiday, plus Bank Holidays (with an extra day for each year of service, up to 25 days plus bank holidays).
* Monthly Perkbox perks: great deals on holidays, shopping, cinema tickets, car rental, and more.
* Pension with True Potential Investor.
* BUPA health insurance.
* Regular team socials.
* Permanent work-from-home setup with all IT equipment provided.
Sound good? We’d love to hear from you.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
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