Mission Our mission is to create new products, to develop partnerships with new and existing customers and suppliers to guarantee the long-term sustainability of Avondale Foods as an organisation. Job Position: IT Business Analyst Department: IT Reports to: Head of IT Hours: 40 hours per week Scope of Role Avondale Foods is a leading food manufacturing company of Fresh and Chilled products supplying leading retail businesses including Marks & Spencer, Waitrose, Dunnes, Morrisons, Aldi & Lidl throughout the UK & Ireland. Working as part of the IT team, this is a newly created role to support the growth of the business. The IT Business Analyst will be a self-motivated individual with exceptional problem solving and listening skills who is self-motivated and action oriented. The postholder will analyse Avondale Foods efficiency by studying its needs, its business model, its workflows and its technological systems making recommendations to the Head Of IT in technical development projects which will improve business efficiency. Key Responsibilities Research possible software solutions to increase work efficiency Understand business requirements including documentation of as is/to be scenarios Acquire a working knowledge of products or services provided by the business Establish business cases for new projects after consulting individual departments and IT Establish project deliverables Interpret data in relation to company policies and workflows Estimate costs and time requirements of projects Evaluate risks and predict potential problems for projects Determine risk and return on investment for shareholders Ensure that colleagues and project stakeholders have a clear view of progress, issues, risks, and interdependencies relating to project delivery Act as the liaison amongst all project stakeholders and build strong relationships with key stakeholders Incorporate user suggestions into projects Support project teams during the analysis and planning stages of software development Work on various project phases such as implementation, UAT and user training Develop quality assurance practices and assessments for all projects Facilitate meetings and educational workshops for team members Ensure projects stay within budget and target spending requirements Facilitate a successful release handover for all projects Create reports, written instructions, specifications and flowcharts Act as a liaison between the business and its Information Technology (IT) department Act as a liaison between the business and its clients/suppliers Evaluate pre-agreed Key Performance Indicators Manage Business Change Contribute to the development of a culture of Integrity, collaboration do the right thing approach in all interactions. Ensure Food Safety compliance with company policies and regulatory requirements to remain audit-ready at all times. Person Specification Essential Criteria Minimum 3 years experience in a Business Analyst Role Experience of ERP implantation projects and an understanding of their lifecycle Third-level qualification (Bachelors degree or higher) in a relevant field Experience with all aspects of IT projects, from design through development, testing, implementation, and support Strong analytical skills with exceptional attention to detail Ability to explain complex technical issues to non-IT experts Willingness to take ownership of issues, ensure all interested parties are kept informed of progress and deliver solutions Strong written and verbal skills along with well-developed communication and interpersonal skills May require occasional work outside standard business hours, including evenings or weekends, to support time-sensitive projects or system rollouts. A current drivers licence and dependable access to your own vehicle are essential, as the position may involve occasional travel between sites Desirable Criteria Experience in a food manufacturing business Working knowledge of Microsoft D365 AX and Finance & Operations Degree in Business with Computing or Business Information Systems Benefits: Group Life Assurance Parking