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Company Description
To impact all areas of the gym, delivering high standards, driving all commercial areas & facilitating exceptional member experiences.
This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable for various KPIs and is responsible for recruiting, nurturing, and developing an elevated team capable of achieving them consistently.
The Benefits
Elevation is a core part of our culture, offering great benefits including:
* 20% discount across all Frasers Group brands
* Fearless 1000 bonus scheme
* Free Gym membership
* Eligibility for monthly Frasers Group Champion program - winners receive double their salary for the month
* Recognition through our Everlast Gyms monthly champions program
* Training and development with recognised, funded qualifications, including Level 3 & 5 in management & leadership
* Opportunities to enhance fitness knowledge through product training and delivering personal or group training sessions
Job Description
* Represent Everlast Gyms as a fitness ambassador
* Demonstrate our elevated ways of working consistently
* Drive revenue from membership sales, product sales, and overall gym profitability
* Manage controllable costs such as stock and cleaning supplies to prevent wastage and overspend
* Lead by example on reception and the gym floor to enhance member experience
* Ensure processes like FUNDAMENTALS, ASCEND & MOVE are followed and delivered to a high standard
* Promote national initiatives such as #WorkoutWednesday & #WeCommunicate
* Recruit, train, and onboard new team members
* Provide regular, constructive feedback to support team development
* Report facilities and maintenance issues
* Remain resilient and adaptable in challenging situations
* Manage policies and procedures, including Health & Safety and pool operations
* Maintain high standards of cleanliness and presentation at all times
Qualifications
Must have:
* Passion for health, fitness, and wellness
* Level 2 qualification in fitness (desirable)
* Strong leadership qualities
* Adaptability in communication and management styles
* A positive, solutions-oriented mindset
* Exceptional interpersonal skills and a member champion mentality
* Driven and ambitious with a desire to learn and grow
* Flexibility in working hours and location, including weekends and bank holidays
Additional Information
To learn more about our brand, visit our LinkedIn page here.
At Frasers Group, we seek the fearless. The potential is massive, and the experience is unrivalled. To succeed, you must embody our principles:
* Think without limits - Think fast, fearlessly, and lead your team accordingly
* Own it and back yourself - take responsibility for the basics, your role, and results
* Be relevant - relevant to our people, partners, and the planet
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