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Service desk analyst

Aldershot
Xact Placements Limited
Service desk analyst
Posted: 4 October
Offer description

Are you looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot?


Main Duties of the Role

* Provide both remote and onsite support to a variety of local clients
* Keep clients up-to-date on any issues
* Resolve hardware and software faults
* Installing and configuring computer operating systems and applications
* Manage client expectations and adhere to support SLA’s


Your Skills and Experience

* 1+ years’ experience providing IT support
* Microsoft Desktops and Windows Server
* Active Directory
* Office 365
* Basic networking knowledge
* Driving license and own vehicle (highly desired)
* Any certifications are a bonus
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