Location: Chippenham, SN14
Department: Refurbishment Team
Reports to: Production Manager
Salary: £14.03 per hour
Are you a natural leader with a passion for driving performance and continuous improvement in a fast-paced workshop environment? We're looking for an experienced RTB Supervisor to join our Service Workshop team and play a key role in managing people, processes, and performance.
What You'll Be Doing
As RTB Supervisor, you'll lead a team of engineers and technicians, ensuring high standards in machine repair processes and workshop operations. You'll be responsible for:
1. People Management & Development Coaching, supporting, and developing your teamConducting regular 1:1s, performance reviews, and personal development planningLeading recruitment and onboarding for RTB engineersPromoting a culture of recognition and continuous improvement
2. Operational Excellence Supervising daily repair activities and delegating tasks to meet output targetsMaintaining quality, cost, and delivery standardsManaging consumables and stocked parts in line with demandEvaluating new equipment and supporting process improvements
3. Compliance & Safety Ensuring health & safety policies are followedMaintaining SOPs, training records, and risk assessmentsUpholding high housekeeping standards and process compliance
What We're Looking For
Experience:
4. Background in manufacturing or production
5. Proven track record in lean initiatives and driving efficiencies
6. Strong team leadership experience
Skills:
7. Excellent communication and organisational skills
8. Electrical and mechanical understanding
9. Skilled in managing people through change
10. Proficient in Microsoft Office
Competencies:
11. Team player with a proactive, results-driven mindset
12. Strong relationship builder and motivator
13. Flexible, with a positive "can-do" attitude and quality focus
Why Join Us?