One of my local government clients are currently recruiting an experienced Homeline Response Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.
Hybrid working role were, however, you will be required to attend the office 2/3 times a week.
Overview:
* Assist with the provision of a 24-hour comprehensive emergency call system for the elderly, special needs and chronically sick clients.
* Respond to calls for assistance and co-ordinating an emergency response, ideally within a 45 minute deadline.
Key Responsibilities:
* Responding to emergency calls. In most cases, this will require a visit to the service users property, which must be carried out as quickly and safely as possible, ideally within a 45 minute time period. In appropriate circumstances, gain entry to dwellings to assist clients. (Including possible use of defibrillator and conducting CPR if necessary). If access is unobtainable, to organise specialist contractor for access or investigate possibilities of gaining access.
* If the service user is ill or injured, carry out necessary first aid and make the service user as comfortable as possible and co-ordinate appropriate emergency and/or welfare response (i.e. Ambulance, 111, GP, Navigation Hub, NOK, carers etc.).
* Use specialist lifting equipment to assist the service user who are uninjured and ...