Engineer who enjoys travel and variety? This role combines installations, commissioning, fault-finding and customer training across the UK and worldwide (average one USA trip per month). Based in Redditch, paid £40,000–£45,000 DOE + benefits.
Salary: £40,000–£45,000 DOE + benefits
Location: Redditch
Job Type: Full-time, permanent
Travel: UK & international (average 1 USA trip/month)
Arden Personnel is recruiting for a long-established, family-run manufacturer and distributor in Redditch who are growing their machinery division. They’re looking for a technically sharp, customer-focused Quality, Repairs & Installation Engineer to install and support specialist adhesive application machinery for B2B manufacturers across the UK and worldwide.
This isn’t a “same bench, same fault, same day” role. You’ll be the calm, capable person customers rely on to diagnose issues properly, fix them efficiently, and feed back improvements that raise quality across the fleet.
Why This Role Stands Out
£40,000–£45,000 DOE plus a strong benefits package
UK and international travel including monthly trips to the USA (on average)
Variety: installs, commissioning, fault-finding, training and improvements
Work with specialist machinery and global customers
Strong benefits: pension, life cover, long-term sickness cover, Virtual GP and more
The Role
You’ll install, test, commission and support adhesive application machinery at customer sites and remotely. You’ll also contribute to continuous quality improvements by reporting recurring issues and collaborating with the wider team/manufacturer to improve reliability and performance.
Day-to-day responsibilities
Install, test and commission adhesive application machinery at customer sites (UK & overseas)
Provide remote and on-site support for service, repairs and fault-finding
Diagnose mechanical and/or electrical issues methodically and document actions taken
Work with the manufacturer to resolve issues and feed back quality improvements
Deliver operator training so customers can use equipment confidently
Maintain and repair the company’s own production equipment
Support distributors and occasionally attend international trade shows
Be flexible with time zones (occasional out-of-hours support may be required)
Travel expectation: typically one USA trip per month, sometimes week-long trips
What we’re looking for
Essential
Proven experience with mechanical and/or electrical machinery/equipment
Strong fault-finding ability (diagnose, don’t just swap parts)
Structured, solutions-led approach with good documentation habits
Confident customer communication (video/phone and on-site)
Able to work from technical documentation (manuals, drawings, installation instructions)
Willingness to travel UK and internationally (incl. regular USA travel)
Organised, able to work independently and manage follow-ups
Full UK driving licence
Desirable (not essential)
Electrical qualification (e.g., 18th Edition) or recognised engineering qualification
Experience installing/commissioning machinery
Exposure to adhesive / packaging / converting equipment
What’s in it for you? (Benefits)
£40,000–£45,000 per annum DOE
40 hours per week
30 days annual leave (including bank holidays), increasing with service
NEST pension contribution at 5%
Death in Service x4 salary
Long-term sickness cover (50% salary up to 2 years)
Smart Health Support: 24/7 virtual GP, 365 days a year
“Be World Class” training and development programme
“Be Generous Day” volunteering day
Company-sponsored activities with “Be Fun” initiatives
Month of Gusto food subscription after successful probation
📣 Ready to Apply?
We’re reviewing CVs for this Installations Engineer — early applications are encouraged.
📧 (url removed)
📞 (Alcester) | (Redditch)
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🌍 About Arden Personnel
We recruit across Redditch, Bromsgrove, Studley, Henley‑in‑Arden, Evesham, Alcester, Bidford‑on‑Avon, Leamington Spa, Warwick & Stratford‑upon‑Avon.
We’re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more.
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