The Role We’re looking for an experienced Third-Party Claims Adjuster to join our liability claims team, based in Diss, South Norfolk. You’ll have credit hire experience with technical knowledge and experience in handling claims up to £50,000. You’ll be comfortable handling your own portfolio and be an effective communicator. We’re a fast-growing business and see this role as a key part of our operation. Most important is your attitude and work ethic – we’re looking for people who can contribute something and have a desire to grow and develop with us. Key Responsibilities * The role will require the successful candidate to be competent handling all aspects of third-party motor claims, up to a value of £50,000. * Credit hire experience is essential. * The ability to handle and negotiate detailed liability scenarios, managing your own portfolio of litigated claims. * Knowledge of motor is essential. * Liaising with internal and external partners at all levels. * Clearly explain decisions on liability, negotiating settlement within authority level where appropriate * Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with company reserving processes. * Set clear expectations and next steps to the client. * Respond to all written and phone enquiries clearly, courteously, and promptly. * Review claims regularly using diary system to ensure accurate reserves and timely closure. * Develop relationships with clients by providing a friendly, efficient service