Job Description
Universal Production Services seeks an organised and self-motivated individual and team player to join our busy film and television set lighting rental facility, Universal Production Services. The Set Lighting and Rigging Operations Technician is a full-time position and an exciting opportunity to join the growing team at our busy warehouse based in Elstree, Borehamwood.
RESPONSIBILITIES:
Daily duties include but are not limited to;
* Pulling lighting and rigging orders, testing equipment, cleaning equipment.
* Loading and unloading of vehicles and containers by handballing equipment – heavy lifting required.
* Store away and accurately manage any discrepancies from goods in & goods out.
* Work with Senior Operations Technicians and Operations Manager to understand priorities and dispatch deadlines.
* Cleaning and checking lighting equipment as it returns from a production rental.
* Printing equipment job sheets from RTPro software.
* Coordinating with the Account Manager(s) with the day-to-day events that occur when loading and unloading – including short list updates, stock-checks, and proper delegation of sub-rentals.
* Providing and communicating any changes made by the crew and/or production, ensuring that all their needs are met.
* Complete all required paperwork.
* Work with Account Manager(s) to ensure all delivery/pick-up information is correct.
* Ensure all equipment is in good working condition, clean and ready to rent.
* Maintain a productive safe environment.
* General housekeeping of the warehouse.
The comprehension and willingness to go “the extra mile”, work to job completion, finalise all assets & attributes of each day’s work is assumed to be understood for this role.
Qualifications
DESIRED EXPERIENCE:
* Must be physically fit to carry out manual handling (regularly required to move lights, cables and other objects weighing up to 32kg).
* Must be IT literate, comfortable at learning to use our rental software RTPro to process orders and explore stock control.
* Highly motivated, strong ability to multitask, and the ability to flourish in stressful situations.
* Be willing to assist colleagues when time allows to help fulfil orders.
* Knowledge of customer service standards and procedures.
* Ability to organise and prioritise the tasks at hand.
* Exceptional customer service skills with a strong sense of urgency.
* Able to organise, prioritise and execute numerous orders in tandem.
* Must always interact with co-workers and clients professionally.
* Knowledge/interest of Film and Television Lighting and Rigging equipment an advantage, but not essential.
* Ability to interact and communicate with front line production crew and colleagues.
* Ability to navigate through complex situations and personalities.
* Strong computer skills: ability to understand multiple operating systems.
* Work as part of a team to ensure compliance with all health & safety regulations.
* Ability to work in a fast-paced environment.
* Good communication and problem-solving skills.
* Team player.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.