Overview
Technology Engineer – 9 Month FTC – Saga plc
Salary £40,000 to £45,000 depending on experience (and pro rata)
9 Month FTC
Hybrid – Folkestone, Kent
Role Responsibilities
* Provide technical expertise to support project delivery tasks within projects that involve the implementation of new infrastructure and security functionality to support the Saga business.
* Develop and maintain technical and process documentation, and ensure all information is accurate and up to date.
* Monitor systems and proactively raise issues to the business and to the technology team where required.
* Initiate and implement technical change requests where required to support business projects or to resolve incidents, communicating progress to both internal and external stakeholders.
* Provide technical support to incidents raised by the business and ensure these are resolved within target resolution times.
* Research and apply the required security remediation and vulnerability management activities when required and within expected timescales.
The Ideal Candidate
* 3 years+ experience working in an infrastructure related role within a corporate environment.
* Excellent analytical skills, able to use data to determine the cause of incidents, and able to act on this data to implement solutions.
* Strong communication and documentation skills.
* Ability to work collaboratively with technology, Information Security, and business teams.
Essential Technical Skills, Qualifications And Experience
* Microsoft 365 administration - strong knowledge of Intune, Exchange Online, including license management, security and compliance configuration and general product administration within the Microsoft 365 Admin Center.
* Microsoft Entra - strong knowledge of Entra ID (Azure Active Directory) architecture, configuration and management. Experience with conditional access policies, MFA, SSO and application integrations.
* Automation and scripting - proficiency in PowerShell for automation of M365 and Entra tasks.
* Troubleshooting and support - advanced troubleshooting of authentication, access and service issues across M365 and Entra.
Certifications Required
* Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
* Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
* Microsoft Certified: Identity and Access Administrator Associate (SC-300)
Desirable Technical Skills, Qualifications And Experience
* Experience of supporting and maintaining Zscaler.
* Understanding of RBAC, privileged identity management (PIM) and Just-In-Time access.
* Experience with monitoring and reporting tools.
* Experience in maintaining and administering SharePoint Online, Teams and OneDrive.
* Microsoft 365 security and compliance - implementing and managing security controls, including DLP, MIP, and Defender for Office 365. Understanding of compliance features (eDiscovery, retention policies, auditing).
* Experience with Microsoft Graph API.
* Other relevant Microsoft certifications (e.g., Azure Administrator Associate, Security Engineer Associate) are desirable.
Saga Values
Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
Package Description
At Saga we recognise that our people make us special. We have put together an amazing benefits package for all colleagues.
* 25 days holiday + bank holidays
* Option to purchase additional leave - 5 extra days
* Pension scheme matched up to 10%
* Company performance related annual bonus - Up to 5%
* Life assurance policy on joining us, 4 x salary
* Wellbeing programme
* Colleague discounts including family discounts on cruises, holidays and insurance
* Range of reductions and offers from leading retailers, travel groups and entertainment companies
* Enhanced maternity and paternity leave
* Grandparents leave
* Income protection
* Access to Saga Academy, our bespoke learning platform
About The Company
Over the past 70 years Saga has become the UK's specialist provider of products and services to people aged over 50. We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. Saga is a Disability Confident employer and signs the Age-Friendly Employer Pledge. We are committed to inclusive recruitment and a diverse workforce.
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