Information Requests Officer
Location: Derby
Contract Type: Permanent Full time
Salary: £24,745 ( Band 3 )
About the role
The post-holder will be responsible to track all Data Subject Rights and other third-party data requests received by DHU Healthcare to ensure compliance with GDPR and associated legislative requirements. In addition, providing support to the wider organisation in relation to the compliance and secure use of personal information to meet the business objectives of DHU Healthcare
The post holder will participate in promoting and advancing DHU HealthCare, whilst working towards DHU's Values, behaviours, and principles
What your day will look like: Lead on and be responsible for processing the requests and enquiries made under the Data a Protection Act & GDPR in line with internal DHU policies & procedures and UK Data Protection legislation
Give detailed consideration to complex requests and apply appropriate redactions / exemptions as outlined in the Data Protection Act and DHU policies & procedures, working closely with DHU staff to ensure redactions are appropriate
Manage a varied and complex workload, prioritising tasks across multiple information requests and taking decisions on redactions, erasures, restrictions
Act as a key point of contact and assist DHU's Information Governance & Data Protection Team in the collation of cross cutting DPA requests, enquiries, or complaints
To maintain an awareness of the GDPR and related data protection legislation
Liaise with other key members of DHU, to determine appropriate case redactions / exemptions
Assist with addressing queries/complaints and respond to the identification of and resolution of data quality issues ensuring that data subject rights are met where possible
Ad hoc administrative tasks associated with the role
Essential Skills: Have an appreciation of data protection/privacy issues and a proactive work ethic to ensure knowledge is always up to date
Excellent verbal and written communication skills
Ability to prioritise effectively and organise own workload and using own initiative where appropriate
Discretion in the handling of sensitive personal data ensuring that information is handled appropriately
Excellent ICT skills with good working knowledge of Word, Excel, PowerPoint, and Outlook
Desirable Skills: Good working knowledge of the GDPR, Data Protection Act 2018 and associated processes and procedures
Experience of regulatory compliance within a Healthcare environment
What DHU can offer you:
Working Patterns: We recognise that 9-5 doesn't work for everyone, so we have a range of working patterns available to suit your work/life balance.Our friendly team will work with you to find the best fixed pattern for us both.
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your well-being.
Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it.
Access to the DHU Hub: Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our enhanced Employee Assistance Programme.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you!
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We can't always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!
Free Parking: We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.
We understand that digital applications may not be suitable for everyone. If you need to apply in a different way that better meets your needs, please reach out to us, and we will gladly accommodate your application in a format that works for you. For more details about our recruitment process, click here, or contact our team of talent acquisition professionals by emailing: .
At DHU Healthcare, we take pride in our diversity and foster an environment where every person feels valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. We warmly welcome applications from all individuals, reflecting the rich diversity of the communities we serve. To read more about our Equity, Diversity and Inclusion pledge and see the progress we have made, please click here .
We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, Cader Force Adult Volunteers, and military spouses/partners. We value the unique skills and contributions you bring and strive to create a workplace where you can thrive.
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