Home Based, covering West Rural (Shropshire, Gloucestershire & Worcestershire)
Here at Stonewater, we have a really exciting opportunity to join our newly created specialist Damp, Mould and Disrepair team.
Throughout the past 6 months we have developed and embedded a new team within Stonewater, supporting customers and improving our homes. We’re now looking for a Building Surveyor, known internally as a Damp, Mould and Disrepair Business Partner.
Reporting into the Damp, Mould & Disrepair Service Manager, you will be responsible for resolving cases of damp, mould and disrepair. This will involve carrying out inspections, virtually and in person, to diagnose the cause of damp, mould and disrepairs, ordering works, tracking cases to completion and working with colleagues across Homes and our Partnering Contractors where you require specialist input. In addition, you will be responsible for tracking HHSRS actions and a caseload of disrepair legal cases whilst working closely with colleagues and our Solicitors to see these through to completion.
The ideal candidate will have knowledge and experience in building pathology and be able to diagnose cause of damp and mould. Here at Stonewater we pride ourselves on our customer promise, we are looking for someone with skills that can communicate effectively with our customers, whilst being empathetic and striving to provide the best possible service. This can involve considering individual needs and reasonable adjustments.
We recognise the need to manage our cases effectively, ensuring all our records are kept up to date. We are looking for someone with an attention to detail who understands the importance of recording all relevant information.
The role will be home based but there will be an expectation to travel to locations in your region and attend national meetings as required.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.