Product Director - Banking-as-a-Service (BaaS)
3 days ago Be among the first 25 applicants
We’re building something better. This role is in NatWest Boxed. At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level. Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Job Description
* In this role, you’ll define the future of our financial ecosystem. You won't just deliver solutions—you will be the essential force ensuring our Banking as a Service (BaaS) platform remains the backbone of our business vision, driving innovation that unlocks massive value for our clients and customers.
* This is your opportunity to inspire and lead the BaaS Product organisation, fostering the development of Product Managers, Product Owners, and Designers.
* This key role will include working directly with clients to design appropriate financial journeys, solve business problems, and launch market‑leading products while ensuring timely delivery of client solutions.
What You’ll Do
* Lead and take accountability for the BaaS product strategy and its successful execution, aligning with the overall business strategy and the NatWest Boxed Product Vision.
* Balance commercial, technical, risk, and user experience factors to maximize the business success of the BaaS product line.
* Leverage deep functional and industry knowledge of BaaS, Embedded Finance, and associated technology to shape market‑leading products, operational tooling, and developer tools.
* Collaborate with product teams on product architecture, API and SDK design, documentation, white‑label products, and sales and support materials to ensure they are easily understood by non‑technical customers.
* Manage processes and productivity within the product team and drive operational excellence through concept, design, build, launch and in‑life.
* Support collaboration with other business functions and clients to design, prototype, and test solutions for prioritized customer problems.
* Support the Sales team to maximize the reach of both existing and planned products.
The Skills You’ll Need
* Relevant Financial Services experience across Banking‑as‑a‑Service and Embedded Finance (ideally Savings, Term Lending and PoS Lending).
* Excellent communication skills and capable of leading senior client meetings, and keeping the wider organisation abreast of progress.
* Excellent stakeholder relationship building skills with the ability to interact with other business functions and third‑party vendors.
* Experience of product leadership in modern technology businesses and financial services, including embedded finance.
* Understanding of multiple product technologies across event‑driven architectures, Web, Mobile, API (and associated documentation) and SDKs, and experience guiding sales teams to sell the right products to the right customers.
Seniority level
Director
Employment type
Full‑time
Job function
Product Management and Marketing
Industries
Banking
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