We are delighted to present an opportunity for an experienced Claims Handler to join a well established Insurance Brokers based in Chislehurst. This is an exciting opportunity for an experienced Claims Handler to join a well established team of Motor Claims Handlers.
Key Responsibilities:
* Manage claims predominantly consisting of Motor, Liability and Commercial claims.
* Working closely with insurers, TPA's and Loss Adjusters to settle claims in a timely manner.
* Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed.
* Manage claims on a cradle to grave basis.
* Resolve any customer complaints within 48 hours of receipt of claims, or refer to compliance team to resolve.
* Generate claims MI and reports when required.
Experience & Skills:
* You will be an experienced Claims Handler, with experience of dealing with Motor claims an essential requirement.
* You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients.
* Ideally you will have experience of using Acturis previously.
* Highly organised with excellent time management and attention to detail.
* Positive, proactive attitude with a natural ability to problem-solve and multitask.
* Cert CII qualified would be ideal but not essential.
This role will be based within their office in Chislehurst 3 days a week, with working from home 2 days a week allowed once you have passed your probation period. To be considered you would need to be able to commit to commuting to the office 3 days a week minimum.