Temp to Perm Client Account Co-Ordinator x3 – Wilford
Location:
c£12.21 / per hour D.O.E
Posted:
3 days ago
Category:
Temporary Jobs
Express Recruitment are pleased to be hiring on behalf of a reputable company who deliver services to a range of hospitality clients, they are seeking a Client Co-ordinator to join their medium sized team on a Temp to Perm basis, ensuring planned works are completed efficiently for a range of VIP clients.
The successful candidate will provide high-quality assistance across multiple channels, including live chat, email, and ticketing systems. This is a fantastic opportunity to make a real impact in a fast-paced environment while developing valuable technical and communication skills.
This role is a full-time, office-based role working local to Wilford in Nottingham, their working hours are 8:30am – 5:30pm Monday to Friday.
* Manage high volumes of customer enquiries via email, chat, and ticketing systems
* Resolve issues promptly, prioritising first-contact resolution wherever possible
* Liaise with technical and cross-functional teams to ensure swift problem resolution
* Document and update knowledge bases to improve customer self-service
* Maintain high scores through professional and empathetic communication
* Support with onboarding and training of new colleagues to enhance team performance
Skills & Experience
* Proven experience in customer service, contact centre, or helpdesk role
* Confident in managing multiple priorities in a fast-paced environment
* Experience of using MS Office and CRM systems or similar
* A proactive team player with a focus on continuous improvement
* A supportive and collaborative working environment
* Ongoing training and development, including industry-recognised qualifications
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7
Not quite found the right role for you yet? Let us do the scrolling for you!Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.
Vacency Summary
Hours: Mon – Fri 8:30am-5:30pm
Salary: c£12.21 per hour D.O.E
Job Type: Temporary to Permanent subject to 12 consecutive weeks in employment
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd are those of an Employment Agency
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