Job Description
Visualfiles Support Analyst/Visualfiles Legal Support Analyst
A fantastic opportunity has arisen for a Visualfiles Support Analyst/Visualfiles Legal Support Analyst to join our leading legal client on a permanent basis based in Taunton, Somerset.
Visualfiles Support Analyst/Visualfiles Legal Support Analyst
Responsibilities and Duties:
* Develop, maintain, and troubleshoot Visualfiles workflows, templates, and automation processes.
* Design, prepare, and manage business reports and dashboards using SQL, Power BI, and Excel.
* Provide day-to-day IT support to users, including hardware, software, and application troubleshooting.
* Deliver onboarding and refresher training for staff on Visualfiles and other firm-wide IT systems.
* Manage and maintain integrations with third-party systems (e.g., e-signature platforms, court bundling tools, MOJ Portal).
* Collaborate with colleagues to identify process improvements and implement effective technical solutions.
Visualfiles Support Analyst/Visualfiles Legal Support Analyst
Knowledge, Sills and Experience:
* Proficiency in Power BI and Excel for business reporting and analysis.
* Strong problem-solving skills, with the ability to diagnose and resolve system and integration issues indepe...