IT Communications Deputy Lead
Type: Permanent
Hours: Full Time
Salary: £55,000 approx
Overview
Our client is looking to appoint an experienced IT & Communications Deputy Lead to help maintain and develop digital infrastructure across multiple sites. This is a hands‑on role where you’ll support networks, cloud systems, AV, telephony, and user services, ensuring reliable and secure IT operations. The role assists with day‑to‑day operations, routine maintenance, installations, troubleshooting and documentation, ensuring reliable and secure IT services across all sites.
Core Responsibilities
* Maintain and develop IT and communications infrastructure, including networks and cloud systems.
* Provide first and second‑line support to staff and guests.
* Assist with installations and routine maintenance of networking, Wi‑Fi, VOIP, CCTV, and AV systems.
* Help administer Microsoft 365, device management, and basic cybersecurity controls.
* Keep documentation and asset records up to date.
* Contribute to IT aspects of refurbishment and infrastructure projects.
* Promote good digital security practices.
* Deputise for the IT & Communications Lead when required.
Person Specification
* Practical experience in IT support, networking, or systems administration.
* Strong knowledge of Microsoft 365 and device management.
* Basic networking understanding (routing, switching, Wi‑Fi) and eagerness to learn more.
* Hands‑on approach with confidence installing equipment and hardware.
* Excellent troubleshooting and communication skills.
* Organised and detail‑oriented.
Desirable Skills and Qualifications
* Experience with fibre, VOIP, CCTV, AV systems, cybersecurity principles and endpoint protection tools, experience in remote, multi‑site and estate based environments and technical certifications (CompTIA, Microsoft, Cisco) or willingness to undertake them.
Salary and Benefits
* £55,000 per annum
* Company Pension Scheme
* Employee healthcare scheme
* Training and Development opportunities
* Generous annual leave entitlement
* Discretionary annual bonus
* Staff Accommodation Available
You’ll play a key role in ensuring IT systems are robust and reliable, supporting a unique and dynamic environment. On offer is a competitive salary, opportunities for professional development, and the chance to work on exciting projects.
For more information including a full job description and remuneration package please respond by email or contact Castle View Personnel on 01463 230 200.
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