Strategic Operations and Programmes Lead Salary: £45,000 PA Permanent, Full time Leeds – office based About Yorkshire Children’s Charity Yorkshire Children’s Charity exists to improve the lives of disadvantaged and disabled children across the region.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
The charity provides essential equipment, runs practical support initiatives and delivers programmes that help children access opportunities they may otherwise miss.
With the Chief Executive focused externally, this role will take the lead on day-to-day operations, resolve issues early and give the team the structure it needs to deliver high quality programmes.
You will also manage volunteers, oversee the CRM, coordinate website updates and drive improvements to internal processes and standard operational practices.
The charity welcomes applicants from commercial backgrounds who can bring practical, business focused thinking to a mission led organisation.
Provide an operational presence across the charity and manage issues before they reach the Chief Executive Support the planning and delivery of programmes and campaigns Lead volunteer coordination and improve volunteer processes Oversee the CRM system and arrange solutions when issues arise Implement and strengthen internal processes to support efficient and proactive working Build positive working relationships across the team and promote continuous improvement Work alongside the Chief Executive and Trustees to ensure compliance, health and safety and governance is regularly updated and adhered to and implemented in accordance with good practice Assist with the recruitment of new employees and manage the relevant onboarding processes Ensuring Trustees are regularly updated on any changes in regards to their responsibilities and their duty of care to the charity Skills and Experience Essential Strong experience in operations or programme delivery Proven ability to anticipate issues and solve problems quickly Confident decision maker with a practical, hands-on approach Able to work at pace and manage multiple priorities Experience improving systems and processes, including use of a CRM Strong communication skills and the confidence to challenge constructively Organised, proactive and reliable Experience supporting senior leaders or working in a small, fast-moving organisation Desirable Experience gained within a commercial environment Previous charity experience within a commercial role Experience managing volunteers or coordinating campaign activity Knowledge of basic website or digital processes Why join us? A supportive, values driven culture that encourages creativity and teamwork Opportunities to shape the way the charity operates at a pivotal time in its growth Competitive salary and benefits, with flexibility and room to develop If you are interested in this role, please apply with your CV and a short covering statement explaining your interest and suitability.