Job summary
We are recruiting
The role: Digital Health Records Team Leader
The Department: Digital Health Records
Are you:
Positive?
Empathetic?
Reliable?
IT literate?
Motivated to support the NHS?
Do you have:
A good work ethic?
Initiative?
A passion to support your team?
A willingness to learn and develop your skills?
As a Digital Health Records Team Leader you will play a vital role in supporting the management and flow of Digital Health Records, provide outstanding service to all speciality department's and patients. If you enjoy working in a fast paced environment and wish to be part of a team striving to make a difference and have the opportunity to develop your skills and you can answer "yes" to the above then we want to hear from you.
The successful candidate would need excellent administration and communication skills, NHS Leadership Skills and experience and the ability to remain calm in an extremely busy office environment. A good working knowledge of Digital Systems is desirable, but a flexible approach set against a fast moving environment is essential.
Main duties of the job
We are looking for a well organised and motivated person, with a can-do attitude to provide a high quality and efficient administrative service in the busy and demanding environment of Digital Health Records and Clinic Preparation.
You will need to have excellent communication skills with all levels of personnel, internally and externally from the Trust and develop effective working relationships with all for this interesting and busy department. The successful applicant must demonstrate previous supervisory / management experience.
We are looking for someone who is eager to learn new skills and be able to adapt to change in a busy, challenging but rewarding environment. You should be able to work both autonomously and within a team as well as prioritising and organising workloads in order to meet deadlines.
You need to be able to lead and work collaboratively with their team to ensure that a professional health records service is delivered to the clinical teams.
Involvement, adoption and awareness of emerging technologies.
Managing the workload for the team, ensuring the effective delivery of Digitised Health records for Hospital admissions and outpatient appointments.
Encourage and introduce new ways of working, whilst maintaining operational service delivery.
Providing support and leadership to the teams, including sickness management and performance monitoring.
Delivering an effective and efficient service, providing cover when necessary across the service
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Details
Date posted
11 February 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,049 to £37,796 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
374-LC2726
Job locations
Eastbourne District General Hospital
Kings Drive
Eastbourne
BN21 2UD
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us
Person Specification
Qualifications
Essential
* Good level of general education including GCSE Maths and English
* Management qualification NVQ4 diploma or proven equivalent experience.
* Evidence of continuing education and professional development to degree level or equivalent experience to include customer care and complaint management, DATIX reporting
Desirable
* Knowledge of health records management to NVQ5 / IHRIM equivalent level.
* ECDL or alternative IT qualification
Experience
Essential
* Previous experience of working at supervisory/team leader level in medical records/NHS administration or similar environment.
* Experience and understanding of a PAS system
* Experience and thorough working knowledge of Health Record Tracking systems.
* Experience of working to tight deadlines and prioritising workload
* Experience of working in a multidisciplinary team
* Experience of dealing with complaints and managing conflict.
* Previous line management experience including carrying out staff appraisals, managing sickness and absence etc
* Experience of effective use of allocated resources
Desirable
* Experience developing and implementing guidelines and Policy and Procedure
* Previous experience of training staff both formal and informal.
* Managing rotas for groups of staff
* Experience of an Electronic Document Management (EDM) System
Skills
Essential
* Knowledge and understanding of confidentiality issues
* Working knowledge of information governance issues and Datix reporting
* Excellent communication skills both written and verbal including the ability to communicate effectively with a broad range of colleagues - both clinical and non-clinical and all including external stakeholders
Desirable
* Knowledge and experience of using Trust IT systems i.e. Oasis PAS, iFIT, E-Searcher, Healthroster, Integra
Person Specification
Qualifications
Essential
* Good level of general education including GCSE Maths and English
* Management qualification NVQ4 diploma or proven equivalent experience.
* Evidence of continuing education and professional development to degree level or equivalent experience to include customer care and complaint management, DATIX reporting
Desirable
* Knowledge of health records management to NVQ5 / IHRIM equivalent level.
* ECDL or alternative IT qualification
Experience
Essential
* Previous experience of working at supervisory/team leader level in medical records/NHS administration or similar environment.
* Experience and understanding of a PAS system
* Experience and thorough working knowledge of Health Record Tracking systems.
* Experience of working to tight deadlines and prioritising workload
* Experience of working in a multidisciplinary team
* Experience of dealing with complaints and managing conflict.
* Previous line management experience including carrying out staff appraisals, managing sickness and absence etc
* Experience of effective use of allocated resources
Desirable
* Experience developing and implementing guidelines and Policy and Procedure
* Previous experience of training staff both formal and informal.
* Managing rotas for groups of staff
* Experience of an Electronic Document Management (EDM) System
Skills
Essential
* Knowledge and understanding of confidentiality issues
* Working knowledge of information governance issues and Datix reporting
* Excellent communication skills both written and verbal including the ability to communicate effectively with a broad range of colleagues - both clinical and non-clinical and all including external stakeholders
Desirable
* Knowledge and experience of using Trust IT systems i.e. Oasis PAS, iFIT, E-Searcher, Healthroster, Integra
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Eastbourne District General Hospital
Kings Drive
Eastbourne
BN21 2UD
Employer's website
(Opens in a new tab)
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Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Eastbourne District General Hospital
Kings Drive
Eastbourne
BN21 2UD
Employer's website
(Opens in a new tab)
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