Job Description
Head of Servicing, Collections and Recoveries
Specialist Finance
Hertfordshire
We are recruiting for a Head of Servicing, Collections & Recoveries Manager for our Hertfordshire based bridging and development lender. The successful applicant will lead a small, experienced team and be responsible for the efficient, ongoing management of performing loans and the recovery of loans in default.
This new role requires strong leadership skills, in-depth knowledge of collections and reporting practices for a property finance lender.
The ideal candidate will likely be in a senior role within the collections team of a property finance lender.
Responsibilities:
* Management of support team
* A portfolio of performing and non-performing secured property loans.
* Working alongside colleagues to minimise litigation
* Resolve contractual disputes pre-proceedings and deal with contested matters up to trial
* Maintain high standards of financial management and record keeping
* Undertake effective due diligence processes at all times
* Prepare and submit regular reports to keep the board informed of the status and trend
* Meetings with, and site visits to, overdue and/or defaulted clients as necessary
* Develop existing and build new strong relationships with external partners
* Develop and enhance collection and recovery policies
* Working with the Financial Controller to develop systems to identify potential bad debts and assist with cash flow modelling
* Proactive management to ensure timely redemption of loans
Requirements:
* Must have mortgage collections experience
* Short term residential and commercial recovery experience is required
* Experience working with legal counsel, insolvency practitioners, receivers etc
* A good understanding of legal processes and requirements regarding non-performing loans
* A strong team player ethos, with the ability to collaborate with peers across teams
* Experience of working in a fast-paced property finance environment with the ability to plan and prioritise workload
* Understanding of property finance security issues