Seniority level
* Entry level
Employment type
* Contract
Job function
* Sales and Business Development
Industries
* Personal Care Product Manufacturing
Application Deadline
* 15 November 2025
Department
* Boutique
Location
* Tunbridge Wells
Compensation
* £12.60 / hour
Contract Type
* Fixed Term Contract up to and including 24th December
Weekly Hours
* Various Part Time Contracts Available
What Will You Do?
* Always provide the highest level of service to ensure all customers have an exceptional shopping experience
* Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
* Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
* Support in-Boutique and external customer events
* Adhere to Company policies and procedures at all times; ensure retail bulletin and other Boutique communications are read and followed in a timely manner
* Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
* Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
* Support the Boutique Management with security and general Health & Safety monitoring
* Perform any other tasks required by Boutique Management to support the needs of the business
* Effectively use the Point of Sale (POS) system to process all transactions without error
* Offer & provide demonstrations (including hand massage) to all customers
* Offer & serve refreshments, including wine on weekends and at special events
What We Need From You
* A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
* Excellent customer service skills
* Confident and effective communication and listening skills
* To demonstrate pro-active selling ability
* Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
* Able to work effectively in a team
* Reliable, honest and flexible
* Positive and friendly attitude as well as consistent ability to operate at your best
What We Offer You!
* Real Living Wage
* Generous staff discount to use on all your favourite L’OCCITANE products
* Product Allocation
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