Meet the Team
Join Global Logistics Operations team, where you will serve as the main point of contact in the daily Operations towards supply management, planning and build performance with our Manufacturing and BTS Partners. Our mission is to deliver superior results in quality, delivery, cost, and security for Technology Transformation and Product Fulfillment. We are dedicated to managing end-to-end product fulfillment across all regions to ensure operational excellence.
Your Impact
* Operational Oversight: Lead direct fulfillment operations for one or multiple business units within our EMEA BTS sites, ensuring seamless execution and exceptional customer experience.
* Partner & Fulfilment Management: manage and develop manufacturing partners, focusing on capacity planning, material availability, cost optimization, and overall supply chain robustness to guarantee on-time fulfillment.
* Continuous Improvement: conduct in-depth root cause analysis on critical metrics (e.g., OTB, Aged Backlog, LTA, Recommits). Develop and implement corrective actions to achieve and exceed performance targets. Lead and champion process optimization initiatives, establishing new workflows and standard processes across the fulfillment network.
* Partner Collaboration: Cultivate strong, collaborative relationships with external partners (BTS sites, and JDMs) and internal stakeholders (PSL, PFL, SCM, Logistics, etc.) to ensure seamless end-to-end supply chain integration and alignment.
Minimum Qualifications
* Minimum 2 years of professional experience in materials planning, supply planning, backlog management, or logistics.
* Demonstrated proficiency in ERP and MRP systems (e.g., SAP, Oracle, or similar).
* Advanced Excel proficiency, specifically in creating Pivot Tables, utilizing VLOOKUP/XLOOKUP, and performing data visualization.
Preferred Qualifications
* Strong organizational and project management skills with the ability to manage competing priorities.
* High attention to detail and a proactive, analytical approach to problem-solving.
* Excellent stakeholder management skills, with the ability to influence and align cross-functional teams toward shared operational goals.
Cisco is an Affidative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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