Madeley Town Council invites you to join our forward‑thinking, community‑focused team as a Library & First Point Officer. This permanent, part‑time role (16.5 hours per week) will be based on alternate Saturdays and is advertised at Grade NJC LC1 7‑12, with a pro‑rata salary of £26,403 to £28,598.
Responsibilities
* Answer general and book‑related queries, issue, discharge and shelve books.
* Promote library stock.
* Handle cash.
* Promote and deliver library events and activities.
* Register new users.
* Assist customers with use of the public‑access PCs and other IT resources.
* Deliver the ‘First Point @’ services within the library.
Qualifications
* Knowledgeable about books, online resources, and information available on the Council website.
* Accurate and able to work under pressure.
* Excellent communication skills with a diverse range of library customers.
* Strong questioning skills to understand and meet customer needs.
* Initiative and a willingness to develop new skills.
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