Main duties of the job
The main duties of the Improvement Support Officer are to ensure effective administration to the Improvement & Effectiveness Team; including but not limited to:
* Team roster, leave and sickness management
* Team meetings / away days / training sessions and events
* Team data management and filing systems
* Team resources and information
* Team inbox administration and work requests
* Clinical audit registration and monthly reporting
* Data collation, input and analysis to support delivery of the Clinical Audit Forward Plan.
About us
All staff must adhere to professional and Trust standards of behaviour, treat patient and business information with strict confidentiality, and comply with Data Protection Act provisions.
They should maintain awareness of Health and Safety policies, support the Trust's vision and values, and promote diversity, equality, and respect. Staff must demonstrate safeguarding principles, develop positive relationships with colleagues, and take responsibility for protecting vulnerable adults and children. They should familiarise themselves with safeguarding policies and procedures and undertake relevant training
Job responsibilities
Communication & Relationship SkillsWork closely with staff in the Trust involved in clinical audit and improvement programmesSupport the clinical audit and improvement programme delivery, and promoting the activity and strategy of the departmentMaintain and develop back office Clinical Audit and Improvement team functions and team administration
Analytical & Judgemental SkillsJudgements involving a range of facts or situations which require analysis.Assist in the analysis of quantitative dataAssist in approval and registration of clinical audit and quality improvement projects.
Planning & Organisational SkillsPlanning and organisation of straightforward tasks, activities or programmes, some of which may be ongoing.Organise meetings associated with clinical audit projects study.Arrange Team meetings and away days and the administration around theseArrange briefings for teams as appropriate, and undertake presentations if requiredOrganise groups associated with clinical audit projects.Organise data collection opportunities associated with the clinical audit projects.Orders supplies for team.
Knowledge, Training & ExperienceUnderstanding of a range of work procedures and practices, the majority of which are non-routine, which require some level of theoretical knowledge.Knowledge of administrative procedures, including computer software, especially databases, data analysis software and clinical information systems.Knowledge of clinical audit and improvement.
Person Specification
Knowledge/Experience
* Knowledge of clinical audit and improvement methodologies
* Experienced in participating & contributing to team discussions
* Clinical Audit experience
* Experience of working with people with severe and enduring mental illness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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