RP Lovatt, part of the JMG Group, is a long-established and trusted high street insurance broker providing personal and commercial insurance solutions to local customers. We pride ourselves on offering a friendly, personal service and building strong relationships within our community.
Key Responsibilities
* Supporting personal and commercial insurance customers with their enquiries
* Handling day-to-day policy administration accurately and efficiently
* Using our broking systems to update records, process information, and manage insurance documentation
* Preparing customer files and maintaining electronic records
* Issuing quotations, documentation, and correspondence
* Taking payments for insurance policies over the telephone
* Answering incoming calls and directing enquiries appropriately
* Welcoming customers into the office and assisting with front desk enquiries
* Providing general administrative support across the team
What We’re Looking For
* Previous experience within the insurance sector preferred
* Experience using Acturis broking system would be advantageous
* Strong administration and organisational skills
* Confident and professional communication skills, both over the phone and in person
* High levels of accuracy and attention to detail
* A personable and customer-focused approach
* Ability to work both independently and as part of a small team
* We would particularly welcome applications from individuals with strong customer service or administrative experience who enjoy working with people and are looking for a long-term opportunity within a respected local business
* Fully funded insurance qualifications are available to support professional development and progression.
Benefits
* 27 days holiday plus bank holidays
* Birthday day off
* BUPA cash plan
* 5% pension enrolment
* Full-time hours, Monday to Friday
* Immediate start available
If you are looking to join a friendly, community-focused brokerage where you can develop your career in insurance, we would love to hear from you.
REF-(Apply online only)
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