Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.
Open Door is currently seeking a bilingual Medical Assistant for its Ossining, NY location.
As an Open Door employee, you would be eligible to participate in Open Door's Retention Bonus Plan, which pays a quarterly bonus of $750, beginning the first quarter following 3 months of employment. This means your first retention bonus will be paid in December 2021, as long as you remain an active employee in good standing.
RESPONSIBILITIES
1. Performs and accurately records patient’s chief complaints, medical history, screening tests, vital signs, vision, hearing, EKG and Spiro for patients of neonatal, pediatric, adolescent, adult and geriatric age groups
2. Assists providers with examinations, diagnostic and therapeutic tests
3. Patient-centric with empathy, excellent active listening and communication skills, engaging and efficient
4. Documents necessary information on patient’s electronic record, including copies of all referrals and medical forms
5. Updates the practice management information system and electronic medical record documentation with all necessary clinical information for each patient prior to the end of business day in compliance with TJC standards
6. Participates in patient counseling and education activities related to primary health care, such as HIV/STD prevention and treatment, child/adult health maintenance, prenatal and family planning
7. Performs simple laboratory procedures including but not limited to rapid strep test, urinalysis, pregnancy screening, hemoglobin A1C, blood glucose monitoring and venipuncture. Records and reports results appropriately, calibrates, cleans and maintains the instruments in accordance with the training and competency assessment
8. Performs the collection and labeling of laboratory specimens, including blood, stool and urine specimens
9. Reinforces patient/family/significant others teachings that have been initiated by professional staff
10. Performs medical clerical operations related to the practice, including but not limited to, registration, appointment scheduling, checking patients in and out, cash collections, creating claims, sets clinic up for next day and retrieves medical profiles and results as needed
11. Maintains strict confidentiality while having access to printed and electronic files containing sensitive information, which must be protected under the provisions of the Privacy Act and other applicable laws and regulations
12. Protects information from unauthorized release or from loss, alteration, or unauthorized
13. Effectively manages patient-technician relationship
14. If Designated as responsible for Bio Hazardous Waste removal, complete online training and receive certificate prior to completing this task.
REQUIREMENTS
15. High School Diploma or GED
16. Accredited Medical Assistant certificate is Required
17. Bilingual (English/Spanish) Required
18. Superior customer service skills and experience
19. One to two years’ experience in Medical Assistant position
20. Flexible and solutions driven
21. Responsive and comfortable working in the fast paced high accountability environment
22. Provides care to patients in a compassionate, caring, cheerful and concerned manner
23. Passionate about providing high quality care to low-income, under-served residents and those lacking access to health care
24. Maintains patient confidentiality at all times
25. Engaged in learning and continuous quality improvement
26. Outstanding verbal and written communications, with a culturally diverse patient and staff population
27. Proficient in MS office applications and other data based systems
28. Maintains a safe environment of care for patients and staff
29. Capable to move around for long periods of time in the patient care unit
30. Able to perform duties which include regular and recurring bending, lifting light items such as medical supplies as well as lifting and re-positioning patients
There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to affect positive change in the health and lives of thousands of residents in Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.
Open Door is an Equal Opportunity Employer