We’re hiring a Field Application Engineer (FAE) to serve as a frontline technical expert across pre-sales, solution deployment, and ongoing customer support. This is a hands-on, customer-facing position centered on advanced RF systems — perfect for someone who thrives at the intersection of engineering, networks, and customer success.
You’ll work closely with sales, engineering, and clients to ensure smooth technical delivery from first contact through to post-deployment support, across both U.S. and international markets.
🔧 What You’ll Be Doing
Provide expert technical support throughout the sales lifecycle (pre-sales and post-sales)
Participate in customer meetings to scope requirements, advise on solutions, and demonstrate technical capabilities
Deliver and maintain customer training programs, both remotely and on-site
Act as the primary technical point of contact for troubleshooting, resolution, and escalation
Draft task plans, technical documentation, and post-engagement reports
Support live product demos, trade shows, and field-based events
Maintain safety, compliance, and quality standards in all environments
Work cross-functionally with engineering teams to ensure solution alignment and delivery
Report to the U.S. Customer Success Lead, supporting sales and adoption through technical enablement🧠 What You’ll Bring
Bachelor’s degree or equivalent technical training
Strong knowledge of RF systems and the radio frequency spectrum
Solid grounding in networking protocols (TCP/IP, routing, network diagnostics, etc.)
Field engineering experience in system setup, testing, or deployment
Experience developing and delivering structured technical training
Familiarity with safety best practices and risk assessments in field environments🚀 Who You Are
A hands-on technical professional who’s confident in front of customers
Clear communicator — both written and verbal — with excellent interpersonal skills
Able to prioritize, troubleshoot on the fly, and adapt to dynamic environments
Comfortable operating both independently and as part of a cross-functional team
Willing to travel frequently across the U.S. and occasionally overseas for client support, demos, and trainingWhy Join Us?
Work on cutting-edge RF and spectrum intelligence systems used by defense and security organizations globally
Join a tight-knit team where engineering, support, and commercial teams work closely together
This isn’t a desk-bound role — expect autonomy, variety, and real-world impact