About The Role
Play a key role in protecting customers, performance and compliance through trusted data. At EDF, Success is Personal. As a Data Services Manager, you’ll lead critical services that enable confident decisions while shaping a career that works for you.
The Opportunity
As a Data Services Manager, you’ll be accountable for end-to-end data services that underpin billing, settlement and regulatory compliance. You’ll lead teams and partners to deliver accurate, timely and compliant meter data at scale in a complex market environment.
This is a hybrid role, combining home working with regular on-site attendance at our London office, Nova North or Exeter Gadeon House, as required to support delivery and collaboration.
This role supports EDF’s journey towards An Electric Britain by delivering MHHS obligations and future-ready data service capabilities. You’ll balance operational delivery with change, helping the business remain compliant, resilient and trusted by customers and the industry.
Who You Are
We’re looking for a Data Services Manager who brings strong operational leadership and regulatory insight to complex environments. To be shortlisted, you need to offer…
* Experience in energy market operations, metering or settlement with exposure to MHHS or similar reform
* A proven track record managing regulated services including performance reporting and external engagement
* Strong communication and stakeholder engagement skills internally and externally
* Experience leading multi-disciplinary or agile teams and driving operational delivery
* Confidence working with ambiguity and translating change into clear, actionable plans
* Familiarity with industry codes, bodies and data service frameworks including Elexon, REC or Ofgem
What You’ll Be Doing
* Owning end-to-end delivery of meter reading and data services
* Leading teams responsible for data service onboarding, performance and optimisation
* Managing third-party providers with a focus on value, cost control and outcomes
* Acting as operational owner for regulatory audits and industry assurance
* Making judgement-led decisions to protect settlement performance and customer outcomes
Pay, Benefits And Culture
Alongside a starting salary of £45,760 per annum, potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days, and more.
At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.
Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility and inclusion of minority ethnic backgrounds, LGBTQ+ communities and those with disabilities. As a Disability Confident employer, we’ll support applicants requiring adjustments.
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