Posted: 23h ago
The role
Company Description
We are recruiting for a UK PLC utilities company,
You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile.
The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider.
We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team.
Role Description
This is a flexible hours, remote work from home, customer-facing role supporting households in the UK.
The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to reduce their costs and join us.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value, reduce homeowner costs, improve product/service
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings
This is a performance-based role, where earnings are directly linked to customer activity.
- Commissions-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
- Earning are considerable for good, consistent performance.
Training & Support
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior industry experience is required,
- Prior Sales / Account Management / Customer Service experience is required
Requirements
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Laptop and Smart Phone
- Previous experience in customer service, retail, field sales or telesales.
Suitable For
- Individuals seeking flexible, home-based work
