Mappin & Webb seeks a full-time Operations Manager for its Bluwater showroom.
* Do you have experience with all things compliance in a retail environment?
* Do you have experience in cash and stock control?
* Do you have excellent planning and organisational skills?
* Do you have strong relationship management and communication skills?
We have a brand-new position available in our Mappin & Webb showroom at Bluewater for an Operations Manager!
* You will be an expert in your area of responsibility, which is effectively the backbone of the showroom.
* Ensuring it runs to exceptional standards, from excellent presentation and cash and stock control, to all aspects of compliance.
* Acting as a focal point within the business, providing links between Sales teams and support services in the store.
* The pace is fast-moving and dynamic, requiring outstanding performance against the required business KPIs to ensure a seamless support service for all clients.
The Operations Manager is expected to harness a working environment which encourages teamwork and energy by demonstrating strong leadership and excellent communication skills. Problem-solving skills and the ability to think on their feet are essential.
About The Applicant:
* Previous operational experience in a retail environment
* A great understanding and experience of store compliance
* Experience in cash and stock control
* Strong organisational skills, with the ability to multitask
* Excellent communication and interpersonal skills
* Highly numerate, with the ability to analyse performance and make effective decisions to ensure KPIs are delivered
* IT literate