Administrator, East Belfast, 26k per annum, Immediate start Your new company You will be joining a well‑established organisation that provides essential operational support services to a wide range of customers. The business is known for its fast‑paced environment, strong customer focus and commitment to delivering a consistent, high‑quality service. You will be part of a dedicated team working to ensure smooth day‑to‑day operations across the office. Your new role As an Admin Assistant, you will provide vital administrative, scheduling and coordination support to both internal teams and external customers. Your duties will include:Scheduling & Coordination Coordinating and scheduling work for field‑based staff Contacting customers via phone and email to arrange appointments Reviewing missed appointments and rescheduling where necessary Chasing purchase orders for planned and reactive tasks Reminding staff to update trackers and internal systems Responding to general customer queries Supporting internal reporting requirements when needed Job Closure & Compliance Checking completed job sheets for required signatures Closing down completed tasks within internal systems Document Control Scanning and attaching job sheets, handwritten notes and relevant documentation Uploading documents to internal systems and call records Maintaining spreadsheets, certificates and administrative logs Merging invoices with job sheets and issuing them to customers Call Handling & Communication Answering incoming calls from customers and internal teams Providing regular job updates and reports via email Reviewing out‑of‑hours call activity and following up on missing information This role also includes general office administration, welcoming visitors, maintaining documentation and supporting the wider helpdesk and operations team. What you'll need to succeed Previous experience in an administrative or office support role (minimum 2 years) Strong communication and organisational skills Confident using email systems, spreadsheets and internal databases Ability to prioritise tasks and work both independently and as part of a team Friendly, reliable and professional approach What you'll get in return Full‑time, permanent position Salary of £26,000 per annum Company pension Free on‑site parking Early finish every Friday Supportive working environment with opportunities to learn and develop What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4767639