Complaint Administrator (Temporary Role) Location: Old Street, Shoreditch Salary: £27,000 Temporary - 3-6 months Hours: Full-time Are you an organised and detail-oriented administrator looking for your next opportunity? We're looking for a Complaint Administrator to join our clients team on a temporary basis, supporting their operations with a strong focus on administration, data management, and process coordination. While the title includes "complaints," this role is more about administration - handling documentation, updating records, tracking cases, and supporting the team to ensure smooth and timely responses. You'll play a key role in keeping their processes efficient and compliant. What You'll Do: Provide administrative support to the Complaints team Log, track, and update cases accurately on the system Liaise with internal teams to gather information and updates Support with general office administration and data entry What We're Looking For: Strong administrative skills and attention to detail Confident using Microsoft Office and case management systems Excellent communication and organisational abilities Ability to work independently and manage multiple tasks Previous experience in an office or customer service Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK